Thursday, December 3, 2009

Little Help

Yesterday a customer called to seek CCTV technical support.

One of our technician offered his help, she asked him if he was the "chief technician", she said if he was not the "chief technician" she refused to spend time explaining her CCTV problems to him.

This customer is either snobbish or ignorant.

Most of the time, problems face by CCTV customers are minor and very common which required no rocket scientist.

Little problem required only little help.

No comments: