Music to My Ears

Today I would like to share with you a few fine example of WARRANTY claim;

1. “I bought the DVR from you a year ago, please come and help me to backup a recorded video footage for free.”

Music to my ears; I bought the car from you a year ago, please come and help me to pick up my kids from their school for free.

2. “My new CCTV camera was damaged by power surged, please replace it for free.”

Music to my ears; My new car was damaged by a falling tree, please replace it for free.

3. “ Come to reconfigure my router (as the router configuration had changed on its own) for free as I can no longer access to my DVR via Internet.”

Music to my ears; Come to readjust my car seat (as the seat had changed its position on its own) for free as my legs can no longer reach the paddles.

4. “ My PC that hosts your DVR card is not working, come to fix it for free.”

Music to my ears; My car porch to park the car I bought from you is leaking, come to fix it for free.

5. “ Your come to just tighten a screw, don't charge me.”

Music to my ears; Your time, years of study, experience is worthless and you can pump petrol for free right?

I am not saying that those customers of mine are unreasonable but they had failed to see their requests are indeed unreasonable :)